1What is the best way to contact you?
All our products are on the site and thats where you purchase any of them.You can also email us if you have a query on [email protected]. Booking online means you are booked in immediately and your date is safe. We will endeavor to answer your query by email asap when we are online. Sometimes this can be outside business hours because due to the nature of the business we sometimes have our hands full with beautiful balloon creations during the day.
2I want to collect my balloons, were are you located? What are your collection times?
Yes that's no problem. You can collect you balloons from us and save on delivery charges. Collections are usually between 10-12 Mon-Fri. 9-12 on Sat *subject to change. We will confirm iof that suits when confirming booking and make an alternative collection appointment if it doesn't. We are located at - J5 Swords Enterprise Park, Feltrim Rd, Swords, Co.Dublin K67 N7P9 Our collections are available Mon-Sat. We will put your balloons in balloon bags to keep your balloons clean/fresh and not a tangled nightmare & balloon hoops will protected by bubble wrap.
3Where do you deliver to? And how much does delivery cost?

Yes we delivery with our own drivers and vans & are servicing an area up to 50km from our depot.

Balloon deliveries by confetti balloons costs between €6.95 - €25 depanding on distance. When you enter the delivery address it will show delivery charge for your location.

4What days and times do you deliver/collect hire items?

Our deliveries are Mon-Sat with our own drivers. Deliveries are from 9am to approx. 2pm. Unfortunately we can’t guarantee timed deliveries. We cover a large area and need to design the most efficient route to get all our deliveries done asap so everyone can enjoy their balloon gifts/décor for as long as possible. We collect our hire items in this time too. (Circle clusters/circle backdops/half arch frame/balloon walls)You will need to confirm that suits your venue before booking. We don't work or do collections on Sundays unfortunatly. Items dropped Saturday will be dropped Monday morning at the earliest.

5What are your opening hours?

Our office is open between 9am - 5pm Mon-Fri for new enquires. *please note, we are an online shop only, we work by appointment onlt for collections etc as we may be in and out during those hours on installations

Our online shop is open 24/7 on

7How much notice do you need?

For weddings or larger events please give as much notice as possible

Smaller jobs please don't leave until last minute as when a dates full it is closed off and simply put unavailable for any further bookings. *Please note busy periods (Christmas/May) Saturdays especially can book out weeks in advance.

All our balloons, including our gift balloons do require a certain amount of craft work that takes time, so as much notice that you can give is appreciated.

We always recommend booking early to avoid disappointment, especially at busy periods including;

Fridays and Saturdays. May for communion season, Summer months for Weddings and of course December for Christmas

8Can you personalise my balloons to match my colour scheme?

We can personalise all our balloons by colour and style and you can see many on our site that perfectly complement each other. Just add any details into notes section at checkout

9I want something different on my balloon is this possible?

Yes, we can write whatever short message you would like on your balloon. You can specify any difference you like in notes when booking and we will try our best to accommodate, if we need any more info from you we'll contact you when confirming your booking.